How to buy?
Visit this link for details.
What currency is used on the website?
What are the payment options?
In the world:
In Brazil, Argetina and Chile:
What is the shipping cost? (from country to country)
It depends on the chosen company, on the date of dispatch, on the type of service, if there are extra guarantees, weight and volume of the complete package, among other less relevant variables, on the origin and destination.
For instruments like guitars or basses, the cost usually ranges from U$S 100 to U$S 350 depending on the destination.
IMPORTANT: If you want an instrument from a country other than your own, consult your country’s ADUANA for applicable policies on or purchase the product.
How are instrument shipments made?
We work mainly with FedEx, UPS, TNT and also with the bus ordering service in the territory of each country. We always look for options with the best guarantees and quality of service.
If you prefer any other service, please contact us. Please ask your question if you have any questions: firstname.lastname@example.org
Where can I receive my order?
We ship worldwide. Please ask if you want to know how to receive instruments in your country. email@example.comHow long does the order take?
The delivery time will depend on the type of shipping service selected. In general, the delay is 1 to 2 business weeks.
What is the deadline for making an order change?
You can request a change within 15 days of purchase.
What should I do if the product does not arrive in good condition?
Please contact us at firstname.lastname@example.org with details of the situation, shipments are guaranteed by the chosen companies.